PRIVACY POLICY

Effective Date: 15/12/2024
This Privacy Policy (“Policy”) outlines how Kanku Tours collects, uses, maintains, discloses, and safeguards the information provided by its users. Your privacy is important to us, and we are committed to protecting your data. Please read this Policy carefully to understand how your information is handled.For any questions, contact us at support@kankutours.com.

1. Information We Collect
We collect the following types of information:
Personal Information:
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Name, email address, and contact details.
- Account details (e.g., username).
- User-generated content (e.g., reviews, tour interactions).
Non-Personal Information:
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Cookies and tracking technologies used for app functionality and analytics.
- Device information (e.g., operating system, language preference).
Location Data (optional):
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When enabled, we collect location data to improve tour navigation.

2. How We Use Your Information
We process your information to:
- Provide access to and functionality of the app’s tours and services.
- Improve our platform and enhance user experience.
- Communicate with you about updates, offers, and support.
- Comply with legal obligations.
- We do not sell your personal information.

3. Information Sharing
We share your information only when necessary, such as:
- With service providers who assist in operating our platform (e.g., hosting, analytics).
- To comply with legal requirements.
- To protect the safety, rights, and property of Kanku Tours, its users, or others.
Any third party accessing your data will only use it for the specified purpose and must provide equivalent data protection standards.

4. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy or comply with legal requirements.

5. Data Security
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

6. Your Rights
You may:
- Access, update, or delete your data through your account settings.
- Request account deletion by contacting us at support@kankutours.com.
For EU and EEUU residents, additional rights under GDPR and CCPA apply, including the right to data portability and to object to processing.

7. Childen's Privacy
Kanku Tours does not knowingly collect data from users under 16. If you believe a child has provided us with personal information, contact us immediately at support@kankutours.com.

8. International Data Transfers
Kanku Tours operates globally and may transfer data internationally. All transfers comply with applicable data protection laws.


9. Policy Updates
We may update this Policy from time to time. Changes will be posted on this page with a "last updated" date. Continued use of our services indicates your acceptance of any updates.

Contact Information
For questions or concerns, reach out to:
Email:support@kankutours.com
Address:
Benjamin Cadiz de Gracia
449 Schaffhausertrasse,
Zurich, 8052, Switzerland.