Frequently asked questions
We have put together some commonly asked questions
Tour guides mark a route on the map with multiple stops. At each stop, tourists can access detailed information, including recorded audio/video, photos, and text, all provided by the guide.
How often do tours are updated?
Kanku forces Tour Guides to keep updated their tour in a time range of 3 months to ensure you receive the most updated information based on each moment of the year.
What I can do if I'm not ok with the value of the tour?
Kanku will refund you the money if you're not happy with the tour that you've made. Also, we will ask you the reasons to ensure we provide the best service for you.
Kanku offers freedom and flexibility for tourists to explore tours at their own pace. It complements traditional face-to-face tours by providing a self-guided experience that can be accessed any time.
Can Kanku tours be accessed at any time?
Yes, tourists have the flexibility to do the tour whenever they want and can take the whole day to complete it.
Can I share the tour with other people?
No, the tour is created and designed to make it in a unique smartphone because it includes audio, video and documents. Also, Kanku ensures that you're the only one who can use the tour to guarantee the Tour Guide's success
How can I contact Kanku for more information?
For more information, you can contact us through email: info@kankuapp.com